Memorable Journey: Thousands of Rides Receive 5-Star Ratings

After three months of active nationwide implementation (November 15, 2024 - February 15, 2025), the program "Receive VNPAY Taxi rides - Bring home good luck" has attracted a large number of new drivers to participate, thousands of successful rides received 5-star reviews from customers. Not only providing motivation to increase income for drivers, the program also contributes to improving operational efficiency, improving service quality and promoting sustainable brand development.

As soon as the program was launched, with a transparent reward mechanism, many drivers were very enthusiastic in participating in the competition to increase their income and improve their service spirit: from diligently accepting trips, not canceling trips, trying to pick up and drop off quickly and on time, thereby determined to improve service quality to "score points" with passengers.

To honor the excellent drivers, VNPAY Taxi has successively organized 3 Special Awards in the three regions of North - Central - South: Da Nang (March 6), Hanoi (March 11) and Ho Chi Minh City (March 13). Each driver who ranked first in the region was awarded 1 tael of SJC 9999 gold. This gift is the recognition, encouragement and companionship of VNPAY Taxi in being ready to support the hard-working, dedicated and responsible drivers.

At the ceremony in Hanoi, Mr. Nguyen Van Manh (Da Lat Taxi) - an excellent driver in the Southern region shared: "When introducing VNPAY Taxi to customers on the car, I saw everyone excited about the information that having a banking app means having a taxi without having to order many applications".

Mr. Tran Manh Nam - Director of VNPAY Enterprise Division said: "We believe that the program has helped drivers increase their income, while contributing to improving customer experience. With the strong response of taxi companies and drivers, VNPAY Taxi will continue to bring more impressive programs in the future."

VNPAY Taxi - a sustainable cooperation model with taxi businesses

In the context of the increasingly competitive and rapidly changing transportation market towards digitalization, the VNPAY Taxi platform quickly became a "strategic bridge" for the taxi and banking industries.

Unlike other independent ride-hailing platforms and applications, VNPAY Taxi is integrated directly into the banking application, helping users book a car quickly without having to download any other applications. This helps taxi companies directly reach more than 60 million customers using applications such as VCB Digibank, BIDV SmartBanking, Agribank Plus, VietinBank iPay Mobile, AB Ditizen, IVB Mobile Banking, Eximbank EDigi... and VNPAY wallet.

In addition, the VNPAY Taxi platform also supports taxi companies to improve their operating processes, increase driver benefits, optimize work performance, save advertising investment costs, etc. This not only helps car companies maintain a solid position, but also keeps up with technology trends and develop sustainably in the future.

Ms. Minh Ha (34 years old, Hanoi) who often travels by taxi shared: "When booking a taxi on a banking app, all operations from booking a car (entering departure/arrival points) to payment are all in one application. Not to mention, booking VNPAY Taxi, I can choose many car companies according to my needs, compare prices and use discount codes, thereby saving on daily travel expenses."

Connecting with more than 200 taxi companies nationwide - from traditional businesses such as Mai Linh, G7, Tien Sa, Vinataxi... to pioneering technology taxi companies such as Xanh SM, Be - VNPAY Taxi feature provides customers with many travel options to suit their needs, easy to book a car; at the same time, opening up opportunities for drivers of the companies to increase the number of trips received.

VNPAY representative shared that with the orientation of sustainable development, VNPAY Taxi is always ready to accompany taxi businesses and drivers, constantly improving service quality, applying modern technology to optimize operations, aiming for a modern and stronger transportation market in the future.

Bich Dao