Vietnam Payment Solutions Joint Stock Company (VNPAY) and Viet A Commercial Joint Stock Bank (VietABank) signed a cooperation agreement to deploy an omni-channel banking system (OMNI Channel) - Photo: VNPAY

At the signing ceremony, VietABank affirmed that the omnichannel digital banking platform (OMNI Channel) is the premise to open up a comprehensive digitalization journey, aiming for a strong digital transformation goal. In addition to investing in improving technology infrastructure, the bank is also looking for strategic partners with leading implementation capabilities.

With experience working with many large banks, VNPAY continues to affirm its role as a technology partner, supporting VietABank to optimize digital platforms, improve customer experience and increase the bank's competitiveness in the digital age.

It is known that with the OMNI Channel platform, VNPAY helps VietABank synchronize Mobile Banking, Internet Banking and other digital platforms. Thanks to that, customers can experience seamlessly and conveniently on all devices, from computers (PC/laptop) to mobile phones and tablets.

In the initial phase, in addition to fully integrating the existing features of the VietABank EzMobile application, the OMNI Channel platform also adds many new utilities. This helps to "refresh" the user experience, promote digital payment habits, and support the bank to expand its customer base.

Sharing about this cooperation, Mr. Nguyen Huu Phuc - Deputy General Director of VNPAY - said: " We have focused resources, invested in research and continuously updated new technologies such as Big Data, AI, Blockchain..., at the same time testing and selecting the most optimal solution to meet practical needs. The system is built with the criteria of safety, flexibility, efficiency, aiming to improve customer experience, expand the digital ecosystem and increase competitiveness for VietABank in the context of strong digitalization" .

Previously, VNPAY also accompanied VietABank in developing a comprehensive ecosystem on banking applications. Including shopping payment groups such as VNPAY-QR, online shopping - VnShop. The travel feature group includes VNPAY Taxi, booking air tickets, train tickets, bus tickets and hotel reservations, supporting the "travel" team.

In addition, entertainment utilities such as booking movie tickets, sports event tickets, delivery booking, flower ordering and golf course booking bring a modern and convenient lifestyle experience.

Shopping and travel payment features on VietABank EzMobile application - Photo: VNPAY

According to a representative of VietABank, the bank believes that this cooperation will help improve service quality, optimize customer experience and accelerate the digital transformation process, creating a solid foundation for sustainable development in the future.

The cooperation in deploying the omni-channel digital banking platform (OMNI Channel) once again affirms VNPAY's leading position in the field of financial technology, and marks an important step forward for VietABank in its digital transformation journey.

Source: https://tuoitre.vn/vnpay-hop-tac-cung-vietabank-trien-khai-nen-tang-ngan-hang-so-20250327101914839.htm