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Strive to achieve at least 90% satisfaction of people and businesses in administrative procedure settlement.

(CT) - Can Tho City People's Committee has just issued Plan No. 93/KH-UBND on administrative reform work in 2025.

Báo Cần ThơBáo Cần Thơ29/04/2025

Accordingly, Can Tho City strives to achieve the targets according to Decision No. 4168/QD-UBND of the City People's Committee on promulgating the City Administrative Reform Program for the period 2021-2025 by the end of 2025. Specifically, regarding institutional reform: appraising 100% of draft resolutions of the People's Council and draft decisions of the City People's Committee, drafted by departments and branches. Regarding administrative procedure reform, striving for at least 80% of administrative procedures requiring financial obligations to be implemented for online payment, of which the rate of online payment transactions reaches 60% or more. The rate of digitization of records and results of handling administrative procedures reaches at least 80%; 100% of administrative procedures are eligible and are provided with full online public services. The satisfaction level of people and businesses in handling administrative procedures reaches at least 90%, of which the satisfaction level in handling administrative procedures in the fields of land, construction and investment reaches at least 85%. Regarding the construction of e-government and digital government, strive for 100% of administrative agencies to apply, maintain and improve the quality management system according to the National Standard TCVN ISO 9001:2015.

Q. THAI

Source: https://baocantho.com.vn/phan-dau-dat-toi-thieu-90-doi-voi-muc-do-hai-long-cua-nguoi-dan-doanh-nghiep-ve-giai-quyet-thu-tuc-a185974.html


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