FPT Long Chau was honored with the "Innovation of the Year" award at the Healthcare Asia Pharma Awards 2025. Photo: FPT Long Chau

This prestigious award honors FPT Long Chau’s spirit of continuous innovation in applying technology. Thereby improving service quality and bringing advanced, safe and convenient healthcare solutions to people, actively contributing to the country’s common goal towards a civilized, modern and equitable healthcare system.

Vietnam is entering an era of strong growth with the determination to comprehensively transform digitally in all fields, especially healthcare. Digital transformation of healthcare is not only a global trend but also an important task, affirmed in Resolution 57-NQ/TW of the Politburo. The Resolution sets out the goal of building a modern, equitable and efficient healthcare system, with digital technology as the foundation for providing high-quality, accessible and cost-effective healthcare services.

Identifying "digital transformation to bring the best experience to customers" as the guiding principle, FPT Long Chau is extremely serious in investing and applying the latest technologies, especially in the field of artificial intelligence (AI) and big data (Big Data) in activities to continuously innovate products and services for customers. The application of technology aims to support customers more conveniently and quickly, but the issue of data security in the medical field is always a top priority. This dual goal requires strong and continuous will, perseverance, and creativity.

FPT Long Chau Pharmacy application, with more than 5.5 million downloads and 2.9 million orders processed in 2024, has gradually become one of the most popular applications in Vietnam. In particular, the prescription recognition and medication reminder feature with 98% accuracy helps patients comply with treatment regimens better, contributing to improving treatment effectiveness. Next, the electronic vaccination book on the application has attracted more than 150,000 users, of which 65% of customers proactively linked their relatives' accounts to manage family health information, increasing vaccination compliance rate by 20% and reducing errors by 98%.

A milestone in 2024, FPT Long Chau and the Center for Research and Application of Population Data and Citizen Identification (RAR Center) under the Ministry of Public Security quickly and decisively cooperated to deploy electronic authentication services via VNeID.

From January 1, 2025, people can buy medicine online more safely and conveniently through the VNeID application, contributing to improving transparency and security in pharmaceutical transactions. This integration does not stop at registering/logging into an account, it is also an important component integrated into the Electronic Health Book, helping people build and store digital health records, track medical examination and treatment history, retrieve drug purchase history and prescriptions quickly and accurately.

Ms. Nguyen Do Quyen - Deputy General Director of FPT Retail and CEO of FPT Long Chau spoke at the award ceremony. Photo: FPT Long Chau

At the award ceremony, Ms. Nguyen Do Quyen - Deputy General Director of FPT Retail and CEO of FPT Long Chau, shared: "This award is not only a recognition of our persistent efforts in the journey of innovation, but also a motivation for FPT Long Chau to continue to dedicate and contribute to a healthy Vietnam. We believe that, with a strong commitment to serious investment in advanced technology along with the dedication of medical staff in each service, we will continue to bring practical healthcare solutions, helping Vietnamese people access high-quality, transparent, convenient medical services at reasonable costs.

A medical application developed by a Vietnamese enterprise was honored at a prestigious award in Asia - I believe this award will be very inspirational, spreading to all of our colleagues on all fronts of health care. Making us not afraid to commit, constantly innovate to actively contribute to the common efforts of the country in realizing the goal of building a modern, fair and effective healthcare system in accordance with the direction of General Secretary To Lam in Resolution No. 57-NQ/TW dated December 22, 2024 on breakthroughs in science and technology development, innovation and national digital transformation, opening the digital era that promises many breakthroughs for Vietnam".

FPT Long Chau is a member of FPT Group, owning a network of more than 2,000 pharmacies and vaccination centers nationwide. FPT Long Chau always upholds its mission and responsibility in helping people have the opportunity to access quality, genuine products at good prices and optimal services.

Healthcare Asia Pharma Awards is an award organized by Healthcare Asia - the leading specialized magazine for investors, business administrators, policy makers and owners of healthcare facilities across Asia. The award aims to honor businesses with outstanding contributions to innovation, improving the quality of healthcare services and applying technology in the pharmaceutical field.

Each year, the awards recognize innovative efforts that improve the healthcare experience, optimize operational processes, and enhance the quality of community healthcare by pioneering units in the Asia region. Award categories are evaluated based on strict criteria of practical impact, creativity, and wide applicability in the healthcare system.

PV

Source: https://baochinhphu.vn/fpt-long-chau-nhan-giai-thuong-danh-gia-chau-a-trong-linh-vuc-cham-soc-suc-khoe-102250410193248521.htm