In digital transformation, the most important and decisive thing is that everyone's work, from the lowest to the highest, is recorded in the digital environment.
VietNamNet Newspaper would like to introduce to readers some contents summarized and oriented by Minister of Information and Communications Nguyen Manh Hung at the conference to review the information and communications work in the first 6 months of the year and deploy tasks for the last 6 months of 2024, on July 29.
Minister Nguyen Manh Hung: The biggest task of digital transformation is to digitize everything in the real world, simulate it, create a 1-1 mapping and create interaction between the real world and the digital world. Photo by Le Anh Dung
Regarding online connection and online reporting. Digital management is first of all about connecting online from the IT system of the superior to the IT system of the subordinate, not allowing humans to interfere with the reporting data. Digital management is first of all about the subordinate not having to write reports to the superior, especially about data. The Ministry of Information and Communications has deployed a reporting system that connects directly to the IT systems of ministries and localities to get data on online public services. Online reporting data is highly accurate. Previously, provinces reported that people used online public services at over 30%, but when measured online, it was only 17%. Working together on a digital platform, from the central to local levels, is the best way to connect online and report online. But if working on different platforms, you can still connect and report online.AI does not replace humans, does not surpass humans, but is an assistant to humans.About virtual assistants (TLA). AI does not replace humans, does not surpass humans, but is an assistant to humans. The Ministry of Information and Communications' approach to AI is that AI becomes an assistant, a helper for each person, helping each person do their job better, freeing people from some old tasks in their career so that people have more time to do new things in their career, expanding the content of their career, raising their career to a higher level. Technology companies provide storage infrastructure, AI Engine (like providing AI technology as a service) and tools to support TLA training. Any individual or organization that wants to have TLA can put in their knowledge system, train AI and use it, during the process of use, new knowledge will appear and will be updated into TLA. This is a completely different approach from ChatGPT, which is a technology company that makes data, while our approach is a technology company that makes tools to help customers make their data. This way, we can make many TLAs for each individual. We create and use personal TLAs. When we die, TLAs become ourselves and continue to exist. Our descendants can continue to talk and consult with us. Humans become immortal.
In digital transformation, the most important and decisive thing is that the lowest-level employee in the system must operate in the digital environment or, if not, must update his or her work daily in the digital environment.Regarding the most important and decisive thing of digital transformation . Digital transformation, the most difficult thing is the easiest thing and vice versa. For the government system (or an organization), the easiest thing is to make regulations that all employees' work must be recorded in the digital environment, the most difficult thing is to process that "pile" of data. For digital technology enterprises, the most difficult thing is to digitize an organization, the easiest thing is to process data. We think digital transformation is very complicated so it is very difficult to do. Digital transformation has the most important and decisive thing, which is that the lowest-level employee in the system must operate in the digital environment or else must update his or her work daily to the digital environment. Once this is done (everyone's work, from the lowest to the highest, is recorded in the digital environment), digital transformation is almost complete, especially for state agencies and enterprises. This is very easy because it can be administratively implemented, the head of the organization must regulate this, institutionalize it, and legalize it. After all the work has taken place in the digital environment, the remaining work is to use AI to analyze, evaluate, and propose. So in digital transformation, the difficult work is done by machines (monitoring, analyzing, detecting, giving early warnings, finding new values), and the easy work is done by humans (each person enters data for their daily work, to save time entering data, they enter data according to a template. If there is working software, there is no need to enter data anymore). It took us 4 years of digital transformation to find this key point about digital transformation of organizations.
The real world does not have the so-called "hundred hands, thousand eyes" of Buddha, but in the digital world, AI can have this ability.
Minister Nguyen Manh Hung: "In digital transformation, the most difficult task is the easiest and vice versa." Photo: Le Anh Dung.
About the 2 stages of digital transformation. Digital transformation includes 2 stages, comprehensive digitalization and then changing the way of operation. Stage 1: Human activities are recorded in the digital environment, more broadly, the entire real world is digitized and creates a 1-1 mapping, creating interaction between the physical real world and the digital world. Stage 2: Changing the way organizations operate, both in the real world and the digital world. For example, using AI to analyze data, analyzing the digital world, is also using AI to analyze the real world (after it has been digitized). Because AI only understands digital language, if you want to use it, you have to digitize it first. The real world does not have the so-called "hundred hands, thousand eyes" of Buddha, but in the digital world, AI can have this ability. Early detection of violations to remind and "pat on the shoulder" will help cadres mature, avoid major accidents, and also help prevent corruption and negativity. Online, timely monitoring, analysis and evaluation will help speed up decentralization and delegation of authority to subordinates, and the country will develop faster and more sustainably. Because the condition of decentralization and delegation is to see. Piloting and then popularizing. Successful piloting and then popularizing. New things are piloted. When piloting, the leader directs the implementation. When piloting, the way of doing is important. When piloting, it must be done quickly, thoroughly, completed, usable, and practically effective. Superiors must encourage and support subordinates to pilot. When piloting, the focus is on where breakthroughs can be created. After a successful pilot, quickly summarize to replicate and popularize nationwide. Only when popularization is achieved can success and harvest be achieved. This is the decisive stage of a country's success in innovation. or an organization. In the popularization stage, the goal is important. In the popularization stage, specific goals are assigned (with standards, quality, and deadlines), and management is based on goals, not management based on methods. This is the stage of evaluating whether the cadre (leader) has achieved or not.Vietnamnet.vn
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