Immediately after the train officially started running, according to Hanoi Railway Company Limited, the number of passengers experiencing the train increased significantly. Specifically, on August 8, there were about 35,000 passengers, and on August 9, it increased to more than 42,000 passengers. On August 9, due to overcrowding, the Nhon - Hanoi Railway Station metro line had to use paper tickets for passengers to experience the train. On August 10, there were 66,087 passengers and this weekend, this number is expected to continue to increase.