To achieve this achievement, Agribank develops diverse banking products and services and applies modern technology.

Accordingly, in retail banking activities, Agribank owns a network of 2,300 branches and transaction offices present in all regions and 9/13 island districts; nearly 40,000 officers and employees; has agency relationships with nearly 1,000 banks in 100 countries and territories... Agribank provides the market with more than 200 banking products and services, with many products and services in the fields of: capital mobilization, credit, domestic payment, international payment...

Agribank focuses on developing payment products and services for customers in the direction of multi-channel, multi-utility, using digital technology platforms. The bank focuses on improving service quality, utilities, reducing costs for customers, and improving payment business processes in the direction of simplifying procedures, documents, and converting transaction documents towards digitization and automation.

With the mission of "Bank of farmers", Agribank has established more than 60,000 lending groups with nearly 1.5 million members, transmitting, disseminating and contributing to raising awareness of rural and remote customers about banking and financial products and services, about retail banking services, enhancing understanding and forming electronic payment habits.

In addition, Agribank has a strategy to provide capital and banking products and services with preferential policies to support individual customers to overcome difficulties and develop production and business: consumer loans to limit black credit; overdraft loans; small-scale loans; loans for investment in production and business, loans to repay loans early at other banks, loans via credit cards, loans to serve production and business of OCOP products...

In the coming time, Agribank will continue to develop attractive preferential credit programs with diverse interest rates, subjects, and loan purposes to support and accompany customers to overcome difficulties, clear capital flows, help customers do business effectively, sustainably, and create momentum for the economy.

In terms of technology, in order to promote digitalization, the Agribank Plus version provides many convenient features for customers such as money transfer, bill payment, online savings, loan repayment, insurance, securities... and many other utilities, helping customers not to have to go to the transaction counter. Agribank has completed the integration of the Agribank Plus system into the payment axis so that the deployment speed, scalability, safety and user experience meet international security standards.

Facing the trend of modern cashless payment domestically and internationally, Agribank brings customers high-class, modern service experiences, along with attractive incentives and promotions, encouraging customers to use cards when making transactions and payments such as: Success domestic debit chip card; International credit cards of Visa, Master Card, JCB brands; Loc Viet card...

In particular, Agribank Digital Bank provides a full range of banking services, helping customers proactively access fully automatic 24/7, quickly, safely and securely. Customers with an account at Agribank, with the implementation of fingerprint and facial biometrics, can perform financial transactions (withdrawal, deposit, transfer, ...) without using cards or identification documents.

Agribank Digital is like a miniature banking model, suitable for many different areas, especially the agricultural and rural areas that Agribank is serving. All transactions are automated with fast processing speed and high accuracy, customers can perform banking services as at the transaction counter.

Ngoc Minh