VietinBank Q2/2025: Outstanding growth, comprehensive digital transformation of operations

Outstanding growth in both scale and efficiency

In the first 6 months of 2025 , VietinBank continued to proactively and synchronously deploy many business solutions, focusing on improving cost efficiency and strictly controlling asset quality, thereby creating a foundation for safe and sustainable growth . VietinBank's business results up to the end of the second quarter of 2025 showed outstanding growth in both scale and efficiency, specifically:

- Total assets reached VND 2,610 trillion , up 9.4% compared to the end of 2024.

- Outstanding loans reached VND 1,899 trillion , up 10.3% compared to the end of 2024, higher than the credit growth rate of the entire banking industry (9.9%). Outstanding loans grew evenly in both corporate and retail customer segments, focusing on production and business sectors, essential sectors of the economy .

- VietinBank's bad debt/loan balance ratio at the end of the second quarter of 2025 was controlled at 1.31 % , up 0.07 percentage points compared to the end of 2024, but down 0.24 percentage points compared to the end of the first quarter of 2025. The bad debt coverage ratio reached 134.8 % , continuing to strengthen VietinBank's financial reserve buffer in the coming time.

- Customer deposits reached 1,720 trillion VND, up 7.1 % compared to the end of 2024. Of which, VietinBank's CASA capital reached 428.3 trillion VND , an increase of 7.3% compared to the end of 2024. The proportion of CASA/total mobilized capital reached 24.9% .

- VietinBank continues to improve efficiency and optimize operating costs, promote digital transformation and key projects such as: Improving service quality / human resource quality ; prioritizing business promotion activities ... ; creating a premise for sustainable development in the future. CIR ratio is at 27.5 % , equivalent to the end of 2024.

- Debt recovery and risk handling reached more than 4 trillion VND, an increase of 89.4% over the same period in 2024.

- Net operating profit before credit risk provision expenses First 6 months of 2025 reached 30 trillion VND, up 4.1 % over the same period in 2024, continuing to be the highest in the Banking Industry . Cumulative credit risk provisioning costs in the first 6 months of 2025 were at 11.1 trillion VND , down 30.1% over the same period in 2024 due to VietinBank's strict control of credit quality. As a result, pre-tax profit reached 18.9 trillion VND, up 46% over the same period in 2024 , reaching the Top 2 in the Banking Industry.

- Liquidity ratios are controlled at a safe level, in compliance with regulations of the State Bank of Vietnam .

Board Member Pham Thi Thanh Hoai (middle) presided VietinBank's Q2/2025 Business Results Update Conference

Continue to vigorously implement comprehensive digital transformation

Along with outstanding business results, VietinBank continues to strongly implement initiatives to comprehensively digitalize business and management activities. In addition to the 45 initiatives deployed since 2024 , in 2025, VietinBank has kicked-off the implementation of 35 new digital transformation initiatives . By the end of the second quarter of 2025, there were a total of 37 initiatives (business & platform) have launched official product/golive versions. In the first 6 months of 2025 alone, VietinBank has go-live 12 new initiatives/features , focusing on digitalizing services, applying technology, improving experience and operational efficiency. With these solutions, customers can easily experience VietinBank's digital products and services with a modern technology platform and high security mode.

In addition to business initiatives, VietinBank also focuses on fundamental initiatives in information technology , infrastructure investment, data , operations, and risk management to enhance technological strength, improve data capacity , increase safety, security, and modernize information technology infrastructure . VietinBank also focuses on training on the ability to understand and proficiently use AI tools. Accordingly, 100% of mid-level leaders and 99.3% of all employees have completed training courses and received AI training certificates.

By promoting the implementation of digital transformation initiatives and key projects such as: Improving service quality/human resource quality... VietinBank expects to not only maintain its leading position; but also create a breakthrough in the banking industry in the coming time.

VietinBank's Q2/2025 business results update conference was held successfully

Source: https://www.vietinbank.vn/vi/tin-tuc/tin-tuc-va-su-kien/vietinbank-quy-ii-2025-tang-truong-vuot-troi-chuyen-doi-so-toan-dien-hoat-dong-20250814081058-00-html