Non-cash payments are increasingly expanding and developing in the economy, with convenient electronic banking products and services. This is thanks to the ability to continuously innovate and apply modern technology, along with the creativity and dynamism of payment service providers. In particular, some small changes and applications to products and services of commercial banks, not only demonstrate the effort to improve service quality and customer care, but also contribute to increasing the experience, bringing great benefits to customers and people using the service.

People enjoy many benefits from cashless payments.

If in the past, every time a payment was made via Internet Banking; Mobile Banking or QR code scanning via smartphone, the customer and the seller had to look at the phone screen to confirm the payment, or read the message… then now, after the payment order is made, a loudspeaker announcement: "The customer has paid, the amount…", is much more convenient and useful. From a technical perspective, it is just a simple application, a small adjustment, but it brings great benefits and is very meaningful.

Firstly, it saves time and costs for customers, stores and sales units. This is a very meaningful convenience, especially for businesses, commercial enterprises, services, restaurants and catering, saving a lot of time having to check and verify customer payments, especially during busy times.

Sellers can rest assured knowing that customers have successfully paid without having to stop sales to check, compare or monitor the screen as before. A small change but helps shorten almost the entire payment time, bringing practical benefits to stores, businesses and business establishments. Not only saving time and costs, this convenience also creates a positive effect in terms of communication for products and services.

Second, although it is a small change, the benefits it brings to both sellers and buyers are huge, contributing to the strong promotion of cashless payments in the economy. Currently, the target group that needs to expand cashless payments is businesses and individuals. Improving the quality of payment services, with popular and convenient utilities such as QR code scanning, will attract more and more stores and businesses, especially in the service sector, restaurants, food and beverage... to participate. This is an important foundation, creating favorable conditions for the development of cashless payments in the economy.

It can be said that a small adjustment, a simple application in terms of technology, but has great significance thanks to saving time, costs and becoming a driving force for cashless payments. This is a vivid demonstration of the dynamism and creativity of each credit institution in the journey to improve the quality of products and services. The lesson learned from this is that putting customers at the center of innovation and development, taking customer attraction and business expansion as the core tasks... will become the driving force for innovation and creativity, in the spirit of International Labor Day 1/5.

Source: https://thoibaonganhang.vn/thanh-toan-khong-dung-tien-mat-nhieu-tien-ich-cho-khach-hang-163595.html