Viettel prepares information rescue plans during storm Wipha

In addition to the provincial forces, Viettel has mobilized 100 BTS station and cable line information response teams; 150 fixed broadband subscriber incident handling teams; 30 generator repair teams to support provinces affected by storms and circulation. Information response materials (optical cables, transmission welding equipment, satellite phones, etc.) in the provinces all have a high reserve rate.

Mobile broadcasting vehicles have been deployed in Quang Ninh, Hung Yen and Ninh Binh. Nine vehicles are ready to be deployed to affected areas.

Mobile broadcasting vehicles have been deployed and are ready to receive orders.

All cable lines connecting the Northeast and Northwest regions have at least 3 backup connection directions, and cable lines in ward/commune clusters have 1-3 backup connection directions. Most of these are reinforced cable lines that can withstand the effects of natural disasters.

Viettel stores are equipped with generators and gasoline to maintain operations and support people in charging their phones. On July 21, Viettel sent warning messages to 2.5 million customers in the storm-affected areas and will continue to implement customer care programs and support communication services before and after the storm.

Viettel is ready to support customers 24/7 on multiple channels, multiple platforms, applying AI technology such as Chatbot/Callbot to ensure quick and accurate response.

According to Viettel, since the beginning of 2025, the company has developed detailed disaster prevention plans, ensuring that 100% of the executive boards at Viettel provincial buildings have two independent cable lines, and 100% of key stations in the transmission line are equipped with fixed generators. Experienced staff are mobilized to work at priority station locations.

In addition, 66 transmission channels, concentrated in the provinces of Lang Son, Tuyen Quang, Thai Nguyen, and Cao Bang, are guaranteed to connect to the headquarters of the People's Committees at the ward/commune level. In Quang Ninh province, the cable systems to the command headquarters have been buried underground, ensuring stable transmission and smooth communication.

Nguyen Duc

Source: https://doanhnghiepvn.vn/kinh-te/kinh-doanh/viettel-san-sang-cac-phuong-an-ung-cuu-thong-tin-trong-bao-wipha/20250721060215220