ATM card and ID card are two important documents for customers to withdraw money at the bank. If the ATM card is lost, customers can use the ID card to withdraw money at the bank's transaction counter.

However, in case of losing both ATM card and ID card, customers can still withdraw cash because banks have applied advanced technology and launched many convenient services.

Here are some specific ways:

Withdraw money by QR code

Many banks have implemented the QR code withdrawal method. With this method, customers only need to scan the QR code to withdraw money without a card.

Withdraw money using other documents

Many banks still accept the use of passports instead. Therefore, if you lose both your ATM card and your ID card, you can still use your passport to withdraw money. However, this depends on the regulations of each bank, so you should ask before making a transaction.

Withdraw money by fingerprint

This is a fairly new form of withdrawal, not all banks apply it. If the bank you are using applies the fingerprint withdrawal utility and has registered, customers can withdraw money when they lose both their ATM card and ID card.

Authorize someone else to withdraw on your behalf

In case the bank does not apply the above withdrawal features, customers can authorize others to withdraw on their behalf. Customers can make a power of attorney directly at the bank or make a power of attorney themselves. In case of making a power of attorney themselves, it must be confirmed by the local authorities.

The authorized person must present the authorization letter and identification when going to the bank to withdraw money.

Transfer money to another person's account for withdrawal

Another convenient way to withdraw money is to transfer money from your account to the account of a relative or acquaintance and then ask them to withdraw it for you or ask a store or agent to convert the account money into cash.