VNDIRECT Securities Corporation (HoSE: VND) has just announced that it has restored the system and is reviewing and evaluating the system to ensure absolute security for customers trading at the company.
Accordingly, this securities company will deploy a roadmap to reopen the system in stages as follows:
Phase 1: The system looks up the customer's account status and information on My Account.
Phase 2: Reopen the money trading system, underlying securities trading and derivatives trading on the basis of communication with the Exchange.
Phase 3: Other financial products come back into operation.
Phase 4: All other features.
Currently, VNDIRECT has completed phase 1, whereby investors can look up balances on the My Account system. The company has not announced a specific time for the remaining phases.
VNDIRECT recommends that customers change their password immediately after logging into the system. Because the system has just been restored and there may be a large number of customers accessing it, investors should wait and reload the page at another time.
VNDIRECT General Director Nguyen Vu Long said that the company has almost completed decoding all blocked data and is starting the process of restoring the system to be able to connect and trade again, which if all goes well could be done on Thursday (March 28).
“The troubleshooting is done in two steps. The first is to decrypt the encrypted data, the second is to restore the system. After the problem is fixed, the Company will have policies to ensure additional benefits for customers, overcoming the consequences of days of inability to trade,” VNDIRECT CEO informed.
Current status of VNDIRECT website on the afternoon of March 27.
Previously, at 10:00 a.m. on Sunday, March 24, 2024, VNDIRECT's entire system was attacked by an international organization, resulting in VNDIRECT's entire trading platform being temporarily inaccessible.
VNDIRECT's technology team has made every effort to restore, but due to the large data infrastructure, it will take more time to connect.
In order to ensure the safety of the trading system, on the morning of March 25, the Hanoi Stock Exchange (HNX) has just announced the temporary disconnection of remote trading and online trading of VNDIRECT on the listed securities trading markets, registered securities trading, derivatives trading, debt instrument trading and individual corporate bond trading.
On the same afternoon, the Ho Chi Minh City Stock Exchange (HoSE) also temporarily disconnected VNDIRECT's trading connection from March 25 until the company completely resolved the problem.
A similar incident occurred at the Post and Telecommunication Joint Stock Insurance Corporation (PTI). On the PTI homepage, there was a similar announcement that the system was attacked from 10am on Sunday, March 24.
Not only that, IPA Securities Investment Fund Management Company Limited (IPAAM) also appeared to be inaccessible.
Both PTI and IPAAM are related to VNDIRECT. Specifically, PTI has two largest shareholder groups: VNDIRECT and authorized shareholders (accounting for 42.33%) and DB Insurance Company - Korea (accounting for 37.32%).
Regarding IPAAM, this company was established in 2008 and is the only subsidiary of VNDIRECT (100% owned capital). However, by December 2023, VNDIRECT had completed the transaction of transferring 100% of its capital contribution at IPAAM to IPA Investment Group .
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