Most of the risks when depositing savings in banks come from users not properly securing personal information, allowing criminals to take advantage of and steal personal information. Although this situation rarely happens because banks have multi-layered security technology, customers should still follow the security advice from the bank to avoid the following risks:

Risk of losing money when revealing personal information

Some scammers can call users to get information such as name, address, ID card/CCCD, OTP code sent to the phone... to steal savings deposits. These calls can be accompanied by videos of faces and voices of relatives to deceive, transfer money or provide login information...

In this case, the bank warns that all calls with the above purpose are fake. The bank never proactively contacts customers via phone, email... to request personal information, transaction information...

Fraudulent tricks are now extremely sophisticated, but users can still detect fraudulent behavior through some signs such as: video calls are often very short, only a few seconds, if you look closely you will see that the mouth movements when speaking are quite stiff, the content of the call always requires providing personal information or borrowing money...

Security experts advise that when receiving calls asking to borrow money or transfer money from relatives, friends or any person from other organizations, customers need to confirm directly with the relevant subjects to avoid being scammed.

Risk of revealing OTP and password when making online transactions

When making online money transfer transactions, users need to pay attention to carefully protecting personal information such as login name, password, OTP code... This information can only be disclosed through users sharing login information with others, logging in on multiple devices, downloading applications containing hidden code to their phones, clicking on strange links...

The advice is to absolutely not share account information with anyone, especially over the Internet, do not install login reminders on your phone, log out of your account immediately after use, do not click on strange links or malicious applications...

Change your bank password every 3 months, choose a complex password that includes letters, numbers and special characters to increase security.

Risk of losing money due to asking others to save for you

Customers may risk losing money if they ask acquaintances to deposit savings on their behalf. This leads to customers not being able to fully control their own cash flow and creates conditions for criminals to profit from that very source of money.

Therefore, it is recommended that customers should conduct all transactions related to their bank savings deposits themselves. In case of force majeure, customers need to make a power of attorney according to the bank's regulations for a trustworthy individual to limit the risk of money theft.

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