Green - clean - beautiful for community health

This is a contest launched by the Ministry of Health in 2024, with the enthusiastic response of the health system nationwide, including both the public and private sectors with more than 2,000 medical facilities from 34 provinces and cities participating.

In the end, 20 medical facilities in 5 basic health systems were selected by the Ministry of Health to receive awards after 1 year of launching. Quang Nam Regional General Hospital was awarded the Encouragement Prize in the group of provincial health facilities.

Green - clean - beautiful

For many years, Quang Nam Regional General Hospital has gradually become a model in implementing the model of "Green - clean - beautiful medical facility" according to the criteria of the Ministry of Health.

The green of the trees and the cleanliness of each hallway bring a sense of security to patients from the moment they step in.

The set of criteria for “Green - Clean - Beautiful Medical Facilities” issued by the Ministry of Health aims to improve the medical examination and treatment environment, enhance the experience and protect the health of patients and medical staff. The criteria include: green environment (trees, landscape), clean (infection control, medical waste management), beautiful (comfortable facilities, reasonable layout), along with civilized - safe - friendly factors.

At Quang Nam Regional General Hospital, these criteria have been gradually materialized. Mr. Nguyen Tai - Director of Quang Nam Regional General Hospital said that each item set by the Board of Directors received the consensus of the medical staff of the entire hospital: from planting trees to cover the campus, creating miniature landscapes for patients to relax, to investing in a closed medical waste treatment system, classifying waste at source, ensuring no environmental pollution.

The first thing you notice when entering the hospital is the spacious yard, interspersed with carefully tended flower beds.

The hospital's Board of Directors said they have re-planned the entire campus, maximizing the area for greenery, and renovating internal roads, ambulance and wheelchair paths, ensuring smooth traffic while maintaining a harmonious landscape.

In particular, the green color of trees and leaves in all departments helps to soothe the anxiety of patients.

Civilized and friendly

“A clean hospital is not only free of trash, but also has fresh air, no unpleasant odors, and no disease-causing bacteria,” shared an infection control officer.

The hospital has applied a scientific cleaning process: cleaning floors, disinfecting surfaces many times a day; arranging hand sanitizer in all departments...

The toilets - a "nightmare" in many medical facilities - here have been invested in and renovated with full equipment, ensuring they are always dry and odorless.

One of the highlights of the hospital is the standard medical waste treatment system. Waste is classified right at the source: hazardous medical waste, recyclable waste, and household waste.

The waste storage area is separate, airy, and clearly marked. Hazardous medical waste is transferred to a treatment unit according to regulations, and absolutely must not be left to cause pollution.

In addition, the hospital also organizes regular training for staff on waste collection, transportation and treatment procedures, ensuring safety for both staff and the community.

The Ministry of Health's criteria also set out requirements for service attitude: gentle, dedicated, and respectful of patients.

At the patient reception hall, there is always staff on duty, providing enthusiastic guidance from procedures to directions to the clinic.

All information about benefits and medical examination and treatment procedures are clearly and transparently listed.

Mr. Nguyen Tai believes that implementing the criteria of "green - clean - beautiful" is an investment in public health, creating trust in patients.