Dak Lak applies AI to support people in looking up information and submitting documents

On the afternoon of July 10, the Steering Committee for Science , Technology, Innovation and Digital Transformation Development of Dak Lak province held its first meeting.

At the meeting, four important digital platforms serving the two-tier local government model were announced and launched. This event marked the beginning of the province's "comprehensive restructuring" process in a new development phase, taking science - technology and digital transformation as the central driving force.

Mr. Nguyen Dinh Trung, Secretary of the Provincial Party Committee, Head of the Steering Committee for Science, Technology, Innovation and Digital Transformation Development of Dak Lak province, said that the province strives to be among the top in the country in implementing Resolution 57, aiming to provide practical and specific services to the people.

Dak Lak province identifies digital transformation as not only a management tool but also a prerequisite for building a streamlined government that is close to the people and serves the people effectively. The commitment to "thinking honestly, speaking honestly, doing honestly, achieving real results, and giving people real benefits" is placed at the forefront of all implementation activities.

Four digital platforms serve the management, including: Artificial intelligence (AI) platform, supporting people to look up information, submit documents, and monitor the progress of public administrative procedures.

Online public service platform to support people to access administrative procedures conveniently, quickly and effectively.

Integrated management dashboard, including 2-level government reporting system, synthesizing, monitoring and managing task implementation.

The system for receiving and processing community feedback will receive, proactively classify and send to communes and wards for processing.

These platforms are both management tools and symbols of the province's strong commitment to building digital government, digital economy , digital society, bringing technology to truly serve people's lives and public service activities.

Applying digital economic indicators in management also helps the province build creative development scenarios and orient new-generation economic development to improve competitiveness and participate deeply in national and global value chains.

Source: https://nld.com.vn/dak-lak-ung-dung-ai-ho-tro-nguoi-dan-tra-cuu-thong-tin-nop-ho-so-196250710145752292.htm