Accordingly, the faulty computers mainly affect public Wi-Fi hotspots, causing users to be unable to connect or have very weak connection signals that prevent them from accessing the network.

According to the official announcement on the Windows Health Dashboard website, the issue may occur after installing KB5032288, the latest update for Windows 11 versions 23H2 and 22H2. Home networks will function normally. Additionally, this issue will not affect systems running Windows 10.

The issue is believed to be related to an update that fixed one of the most annoying long-standing bugs in Windows 11. However, trying to fix File Explorer suddenly appearing on the screen can leave users' laptops unable to connect to Wi-Fi networks.

Microsoft says it is investigating the situation to see if KB5032288 is the cause. The company plans to provide an update when it has more information. Otherwise, Microsoft is asking users to submit their feedback using the Feedback Hub app and attach the image data that is causing the error.

Microsoft says it has received reports of an issue where some Wi-Fi adapters may not connect to certain networks after installing update KB5032288.