On the afternoon of November 26, 2023, the Final Round of the 2023 Competition "Learning about the Law on Consumer Rights Protection" took place at the Hai Phong Opera House. The 3 excellent teams with the highest total scores in the Base round competed in the Final Round, including: Hanoi - Hai Phong Beer Joint Stock Company, Petroleum Company Zone I - One Member Limited Liability Company, and Thanh Giong Communications and Computer Joint Stock Company.

Attending the Final Round of the Competition were leaders of the National Assembly's Committee on Science, Technology and Environment; leaders of the National Assembly Delegation of Hai Phong City; leaders of the National Competition Commission, Vietnam Trade Union of Industry and Trade, Department of Industry and Trade of Hai Phong City; representatives of leaders of Central and local ministries, branches, and enterprises to attend and cheer for the competition.

Speaking at the Final Round, Chairman of the National Competition Commission Le Trieu Dung said: "To implement the Project to strengthen propaganda, education and dissemination of policies and laws on consumer rights protection for vulnerable consumers in the period of 2021 - 2025", the Ministry of Industry and Trade has assigned the National Competition Commission to coordinate with the Industry and Trade Magazine to organize the Contest "Learning about consumer rights protection laws in 2023" with participants being officials, employees, and workers at enterprises, production and business establishments nationwide".

The contest "Learning about consumer rights protection law in 2023" is aimed at employees at enterprises and production and business establishments nationwide, aiming to disseminate, propagate and raise employees' understanding and awareness of consumer rights protection, as well as contribute to improving the capacity to protect consumers' rights and consumption skills in particular and vulnerable consumer groups in general.

Mr. Le Trieu Dung - Chairman of the National Competition Commission spoke at the Final Round of the Contest "Learning about consumer rights protection laws in 2023".

In the Base Round, nearly 1,500 officials and employees from many enterprises, production and business establishments participated in the competition in the form of an online exam from November 15 to November 24, 2023 through the website khoahoccongthuong.vn and the Consumer Protection Fanpage. In each round, candidates answered 20 multiple-choice questions related to consumer protection laws.

After the training session, the Organizing Committee selected 03 units to participate in the Final Round.

In today's Final Round, 03 teams directly participated in demonstrating their understanding of consumer protection laws before the judges and audience through 3 competitions:

Part 1: Introduction

Within 02 minutes, the teams proactively choose the form of introduction of the most special features of the unit and the message (slogan) about "Protecting consumer rights" that the team brings to the Contest.

Introduction competition of the team of Petroleum Company Region I.

Part 2: Working together

For the Joining Forces competition, the Organizing Committee gave 10 multiple choice questions about consumer protection laws for the teams to answer together.

Teams will have a maximum of 15 seconds to answer each question. When the time is up, all teams must answer simultaneously. Any team that is slow to answer will be considered as having no answer.

Teams compete in the Joint Competition.

Part 3: Handling situations

Each team has 05 minutes to perform a dramatization of the situation and handle the situation related to the topic: "Consumer Rights". Teams can use any form of art to describe the situation and how to handle the selected situation. The Jury and Advisory Board may ask 01 more question to each team to clarify how the team handles the situation. Each team has a maximum of 03 minutes to think and 02 minutes to answer questions from the Jury and Advisory Board.

The judges scored each team's performance.

The final score is calculated by adding up the scores of each section; the maximum total score is 30 points.

The winning team is the team with the highest final total score.

The enthusiastic fans fueled the stage.

The highlight of the Final Round was the teams' performance in the Situation Handling section.

The situation in the skit of the Hanoi - Hai Phong Beer Joint Stock Company Competition Team is the issue of apartment sale and purchase contracts. Accordingly, consumers need to understand the legality of apartment construction projects. In particular, investors must register the contract according to the model as well as the general transaction conditions with the competent state agency before opening the project for sale. according to the provisions of Clause 9, Article 75 and Point a, Clause 1, Article 77 of the Law on Consumer Protection 2023.

"Young couple" in a skit by the Hanoi - Hai Phong Beer Joint Stock Company team.

The skit by the Petroleum Company of Region I brings up a situation where the seller changes suppliers, and must “accurately and fully notify the consumer of the standard contract and general transaction conditions before the transaction” according to the Law on Consumer Protection. And the buyer, if he does not agree, “has the right to terminate the contract at any time and only has to pay for the service used according to the provisions of Decree 99 detailing and guiding the implementation of a number of articles of the Law on Consumer Protection”.

The "actors" are said to be no less than professional actors from the team of Petroleum Company Region I.

The Thanh Giong Communication and Computer Joint Stock Company team used the situation of consumers constantly receiving spam calls advertising financial loans, to convey the content instructing consumers to protect themselves in 2 steps: Communicate frankly with the harassing caller; if they do not cooperate, consumers report to the authorities.

The "half-crying, half-laughing" proposal of the Thanh Giong Computer and Communications Joint Stock Company team.

Through the competition, the teams will clearly demonstrate the content of consumer rights that are respected and protected by law. In addition, each individual, as a consumer, needs to learn and equip themselves with the necessary knowledge to protect their own legitimate rights and interests, as well as have the responsibility to fight against violations of consumer rights. From there, convey the message: "Consumer rights are respected and protected according to the provisions of the law".

Answer situational questions from the Advisory Board.

At the same time, the Contest "Learning about Consumer Rights Protection Law 2023" is organized to meet the public's need to learn about the law on consumer rights protection. Thereby, contributing to equipping knowledge and skills for consumer activities; as well as helping consumers effectively exercise their rights, obligations and responsibilities under the law on consumer rights protection.

Giving flowers to the Jury, Advisory Board and Referee Panel of the Competition

At the end of the final round, the Organizing Committee awarded 01 First Prize for the Basic Round of the Competition to the Petroleum Company of Region I; 01 First Prize for individuals and 05 Encouragement Prizes for individuals to the contestants who had the best performance in the Basic Round of the Competition.

Awarding ceremony of the Grassroots Round of the Contest "Learning about the law to protect consumer rights in 2023".

In the end, the Regional Petroleum Company Team I won the First Prize of the Final Round; the Second Prize went to the Hanoi - Hai Phong Beer Joint Stock Company; the Third Prize went to Thanh Giong Communications and Computer Joint Stock Company.

Awarding ceremony of the Final Round of the Contest "Learning about Consumer Rights Protection Law in 2023".

Industry and Trade Magazine